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Mô Tả Công Việc
- Take ownership of your tasks to drive them to completion.
- Take initiative in tackling new challenges with a can-do attitude.
- Be service minded when interacting with internal stakeholders and customers.
- Be a Subject Matter Expert in your technical domains.
- Be mindful about SLAs and deadlines on tickets and tasks.
- Maintain excellent documentation on technical procedures and processes.
- Support operations by receiving incident escalations from Level 1.
- Advise and implement automations on new projects and day-to-day operations.
- Contribute to new projects in an architectural capacity.
- Represent the team in occasional meetings with internal and external stakeholders.
- Stay up to date on technical skills via continuous learning.
- Train junior and senior team members to share knowledge.
Yêu Cầu Công Việc
Must have
- 5+ years of working experience with Windows and Linux servers at Administrator or Engineer level.
- Good technical overview and knowledge for system optimization.
- Experience in public clouds Azure and GCP (Aliyun is a plus).
- Experience in CI/CD with GitLab and Azure DevOps (GitHub is a plus).
- Experience in Kubernetes.
- Scripting skills (PowerShell or Bash or Python).
- Hands-on experience in Terraform.
- Excellent problem-solving skills.
- Good knowledge about methodology, time management, and ITSM concepts.
- Great communication skills in written & spoken English.
- BSc/MSc in Computer Science & Engineering or equivalent
Nice to have
- Experience in Microsoft Active Directory and Group Policy Management.
- Advanced Windows PowerShell scripting skills.
- Knowledge on Ansible and WinRM.
- Basic Network and Database skills.
- Public cloud certification is a plus.
- ITILv4 is a plus.
- Working experience in an ISP or IT services provider company.
- Excellent interpersonal skills including verbal and written communication skills, teamwork, and customer service skills.
Hình thức
Full-Time
Quyền Lợi
- Hybrid working
- Performance bonus
- Full social insurance, unemployment insurance, health insurance
- Personal incident and health insurance
- Wonderful and Human focus Environment
- Dynamic and young work force
- Great working environment (music band, gym, relax corners, PS4, Baby foot, ping-pong table etc.)
- Allowances (lunch, parking)
- Travel opportunities (Intersites mobility)
- Team activities (CSR, team buildings, company trips, monthly birthdays etc
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