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Thăng Long
@thanglong
Developer
LE THI KIM CHI
@chile12349199
5.0
Developer
LQA & Localization
Customer Communication
Quality Assurance
CAT Tools
Ho Chi Minh City, Viet Nam
Tham gia: 31/03/2025 22:35:02
Detail-oriented Language Quality Assurance (LQA) Reviewer with a background in customer service, translation review, and quality control. Strong expertise in linguistic accuracy, terminology consistency, and cultural adaptation for global audiences. Skilled in using CAT tools like Trados Enterprise and working with technical, UI, and marketing content. Excellent communication and problem-solving skills, developed through experience in customer service in the travel industry.
Quá Trình Học Tập
University of Information Technology 2024
Bằng cấp: BACHELOR’S DEGREE IN INFORMATION SYSTEMS
(Gpa: 3.9)
Kinh Nghiệm Làm Việc
(2024 - 2025)
- Assisted international clients with travel bookings, itinerary adjustments, and issue resolution
- Reviewed and ensured accuracy of travel-related content and translations
- Provided feedback to content teams for improving localized travel information
- Developed problem-solving and communication skills in a fast-paced environment
CUSTOMER SERVICE REPRESENTATIVE
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19 Review
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★★★★★
Vạn Xuân • Developer
I always work with Muhammad. He is easy to chat with and deliver always.
L
★★★★★
Âu Lạc • Senior Developer
Muhammad did another great job for us and provided exactly what the customer needed.
