VU DUC HAI

@haiv01154_20454
5.0
Developer
Hardware Networking System Administration
Hoang Mai District, Hanoi Tham gia: 18/12/2025 15:33:24
I am a meticulous and curious individual with a strong passion for learning in the field of Information Technology. I have hands-on experience in hardware, networking, and system administration. Confident in my abilities, I am eager to continue developing my skills, contribute positively to the company, and support ongoing innovation. I have approximately 1.5 years of experience in IT Support and computer networking, specializing in both hardware and software.
Liên hệ

Quá Trình Học Tập

Hanoi University of Science and Technology - HUST 10/2025
Bằng cấp: Electronics and Telecommunications Engineering
(Gpa: Good Grade)

Kinh Nghiệm Làm Việc

Beta Group (03/2024 - 07/2025)
- Support 120 end users (Onsite and Outsite, Saigon, Hanoi)
- Install Windows operating systems
- Install software for users
- Create OU, users, join domain
- Troubleshoot PC, Laptop, Printer, Camera
- Support meeting room equipment: projector, webcam, sound system, online meeting Google Meeting, Zoom, Microsoft Team
- Construct LAN, electrical system, access point, camera, timekeeping machine
- Install UniFi controller. Use AD for Radius UniFi controller
- Install Draytek 2925, 2926 router. Nat port, IP setting, Subnetmask, Gateway, Load Balance, Trunk, Route
- Trunk switch Layer 2 2960, Create Vlan, Access Vlan
- Setup Firewall Fortigate 61F OS7 (Network IP DHCP, NAT PORT)
- Manage IT assets. Assign devices to new users, collect old devices
- Manage 365 email, create users, grant permissions to users
- Maintain IT equipment
IT Helpdesk/ Support
TGPRO (08/2023 - 11/2023)
- Learn IT Helpdesk
- Provided IT support for Sunbytes
- Learn IT Helpdesk/Support skills
- Support users inside and outside the company
- Support open meeting room
- Practicing DNS, NAT, ACL, and OSPF
IT Helpdesk Intern

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