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Ho VuIT

@hovu2807_18269
5.0
Developer
Leadership User Support & Experience ITSM & Monitoring Automation & Internal Tools
102 Phan Huy Ich, ward 15, Tan Binh district, HCMC Tham gia: 13/07/2025 13:22:32
IT professional with 12+ years of experience, including 3 years as IT Manager. Skilled in team leadership, infrastructure optimization, and service delivery Looking for an IT Assistant Manager or IT Manager role to contribute to organizational success.
Liên hệ

Quá Trình Học Tập

Nong Lam University, Ho Chi Minh City 2010
Bằng cấp: Bachelor of Information Technology
(Gpa: )

Kinh Nghiệm Làm Việc

FINVIET Technology Joint Stock Company (Mar 2025 - Present)
- Standardized IT support procedures and documentation aligned with ITIL framework
- Implemented and maintained Jira Service Management
- Utilized Endpoint Central, Zabbix, NetBox, and Snipe-IT for IT operations
- Handled escalated support cases and ensured compliance
- Collaborated with HR, Admin, and Finance for smooth operations
- Led and mentored IT support team
IT Service Delivery Leader
Bollore Logistics Vietnam (May 2021 - Oct 2024)
- Overseeing IT infrastructure and applications
- Establishing security standards and compliance
- Managing contracts and SLAs with vendors
- Overseeing IT team and infrastructure operations
- Developing and overseeing IT budget
IT Manager
Rich Products Vietnam Ltd., Foods & Bakery Factory (Oct 2019 - May 2021)
- Overseeing IT operations and projects
- Managing IT budgets and assets
- Providing technical support
- Ensuring IT policies and best practices
- Participating in disaster recovery planning
IT Assistant Manager
Jabil Vietnam Ltd., EMS Factory (Dec 2017 - Jun 2019)
- Installing and maintaining computer systems
- Managing IT projects and ensuring quality outcomes
- Procuring and managing IT assets
- Monitoring and maintaining IT infrastructure
- Handling incidents and problems effectively
IT Supervisor / Project Coordinator
KDDI Vietnam, Japan System Integration (Aug 2013 - Oct 2017)
- Installing, configuring, and maintaining systems and applications
- Managing projects related to network and system infrastructure
- Managing client relations and ensuring project delivery meets expectations
- Implementing IT policies and resolving system issues
System Engineer / Project Management

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