- Maintained and updated KPI tracking logic in Metabase queries to align with requirements and operational changes.
- Built data pipelines from BigQuery and developed KPI tracking dashboards on Looker to monitor performance.
- Ensured ~99% data accuracy and system reliability across BAP OPS and AIO Fleet dashboards, with data pipeline downtime kept under 15 days annually.
- Regularly revised KPI and dashboard logic based on real-time insights from operational teams
- Delivered 90% of BI Ops tasks on time, with 70% of tasks completed within a 1-week lead time.
- Collaborated with QA and Fleet Ops teams to support the development of control and performance reports in Looker Studio.
- Researched and learned technologies related to data storage architecture design.
- Optimized SQL queries for improved performance.
- Implemented ETL processes for data integration.
- Introduced Data Lakehouse model for improved data management.
- Created data visualization solutions for analysis and decision-making.