- Owned end-to-end analytics workflows and internal data products, including business-oriented data marts supporting core payment and financial services.
- Defined business-aligned data requirements, KPIs, and data mart structures, translating business needs into scalable analytics solutions.
- Partnered with Data Engineering teams to design, prioritize, and optimize data pipelines and data marts based on business impact.
- Collaborated with Business, CRM, and IT teams to deliver data-enabled products and reporting solutions aligned with business objectives.
- Led a BI team of 10–15 members, overseeing backlog planning, prioritization, and analytics delivery while ensuring data quality and consistency.
- Drove enterprise-level SOPs for data provisioning and processing, standardizing workflows across teams and improving data product reliability.
- Improved analytics efficiency by 25% and maintained SLA levels above 97% through process optimization and delivery governance.