GIA PHAM HOANG

@phamhoanggia07011999_18053

5.0

Developer

Figma Sketch app Adobe XD Miro

District 7, Ho Chi Minh city Tham gia: 05/03/2025 14:08:27

Liên hệ

Quá Trình Học Tập

Ho Chi Minh City University of Foreign Languages and Information Technology 2017-2022

Bằng cấp: Information Technology

(Gpa: )

Freelancer-Contract (Nov2024 - Feb2025)

- Conducted in-depth user research, customer journey mapping, and pain point analysis

- Led the design of AI-driven conversational flows

- Defined and prioritized chatbot features based on market trends

- Ensured seamless integration with payment gateways

- Implemented continuous A/B testing

UX Consultant for Chatbox Ecommerce AI

MoMo E-Wallet (June2023 - Oct2024)

- Established and optimized the design workflow

- Conducted UX research and usability testing

- Analyzed user behavior data

- Designed clean, intuitive interfaces

- Led pre-launch testing

Product Designer

ClubHouse (Remote fulltime) (Jan2021 - Nov2023)

- Organize sprint ceremonies

- Gather requirements and define goals

- Work with developers to define API/data pipelines

- Prioritize backlog and oversee sprint execution

- Define KPIs and analyze adoption metrics

Product owner

Nimble JSC (Jan2020 - Jan2021)

- Created clean, user-friendly UI designs

- Supported BA for UX research efforts

- Developed wireframes and prototypes

- Collaborated with developers and project managers

- Contributed to design systems

Product Designer