Sinh Do

@sdotiensinh_17856

5.0

Developer

Communication Customer Service Change Management Leadership

HCMC, Vietnam Tham gia: 07/01/2025 22:49:50

Accomplished IT Infrastructure Specialist with over 15 years of experience in system administration, network infrastructure, and cloud services.

Liên hệ

Quá Trình Học Tập

Ton Duc Thang University 10/2009

Bằng cấp: Bachelor of Computer Science

(Gpa: )

ProservelT (2019 - Present)

- Led Network Operations Center (NOC) operations for System, Backup, and Network teams

- Expertise in incident response and team leadership

- Implemented proactive infrastructure monitoring

- Established Standard Operating Procedures (SOPs)

- Collaborated with global teams

- Applied ITIL V4 principles

NOC Team Leader

ProservelT (2011 - 2018)

- Led System & Network teams

- Implemented incident response playbooks

- Mentored and trained a team

- Streamlined operational processes

- Designed and deployed enterprise IT infrastructure solutions

Technical Consultant/IT Specialist

PTS-EXPRESS Company (01/2007 - 12/2010)

- Managed network infrastructure and server environments

- Enforced network security policies

- Developed and executed disaster recovery plans

Network/System Administrator