- Support customers, fix bugs, and customize products for customers using the company's products
- Develop and maintain custom Shopify interfaces based on customer requirements
- Receive designs from the design department and develop Shopify websites based on the design
- Develop outsourced projects by receiving requests and design files from customers
- Manage workload distribution for team members, directly manage and approve outsourced projects before delivering them to customers
- Manage the company's support system, VIP customer list
- Train and recruit new employees