• Administer the NetSuite platform.• Engage with end users to grasp business necessities thus allowing the most effective solutions to issues.• Provide technical assistance to end-users along with holding training sessions on user adoption.• Manage implementation process for ERP, CRM, & One World modules.• Primary point of contact to NetSuite Support.• Providing front line support with regards to all aspects of NetSuite and data maintenance.• Planning, reviewing and customizing NetSuite as needed to meet the needs of staff.• Development and maintenance of custom application extensions using system API and third-party tools.• Developing, documenting and following formal policies, procedures and protocols for changes, customization, standards, usage, etc.• Transpose reports to necessary outlets (google, Salesforce, etc.);• Support Executive team requests as well as Sales Operations requests.• Maintain user roles and system access working along with HR for onboarding/offboarding.• Support accounting tasks: AP, AR, GL, and fixed assets.• Source business requirements and processes and translate into deliverable tasks across various business units.• Develop and maintain saved searches, reports, KPI’s, and dashboards.