03 Jr Business Analyst (English, UI/UX)

Requirements Management

• Assisting users, stakeholders to define requirements and suggesting ideas.
• Synthesizing information, business processes and system requirements from relevant stakeholders/users then categorizing and prioritizing them.
• Priority to work as soon as possible

Solutions Building

• Researching market and users.
• Participating in feature design & product roadmap development.
• Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible.

Documenting

• Proficient in writing some main documents of BA: URD, SRS, User Stories Mapping, Use Case Diagram, Product Modeling, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype.
• Ensuring that documents and requirements are reliable and useful for the Product Team and Users.

Collaboration

With All Stakeholders In General:

• Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs.
• Willing to work with every department with the purpose of developing the best product.

With Design Team

• Transferring requirements and describing solutions for designers to help them design the most effective UI/UX for users.
• Understanding UI/UX domain enough to define bad-experience points in the design.
• Ensuring that the design meets the requirements & oriented solution.

With Product Team (Developers)

• Communicating to validate solutions effectively and timely.
• Good at transferring product logic and flow exactly, clearly and easily to remember for developers.

With Customer Success Team

• Supporting in product education for users with Customer Support/Success.

Testing And Evaluation

• Evaluating solutions.
• Implementing basic testing tasks (define testing scenarios, testing and verifying any bugs or issues occur).