Application Engineer

Helius Technologies Tầng 4, Wework, Toà nhà Lim 3, 29A Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh

Địa chỉ làm việc: Tầng 4, Wework, Toà nhà Lim 3, 29A Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh

Hết hạn ngày: 19/11/2023

ID: job265601

Mô Tả Công Việc

Identify and resolve application issues encountered by users.
Perform upgrading of application software.
Responsible to drive all technical and functional issues towards closure
Perform diagnosis, investigation, resolution, coordination with business, application owners, and infrastructure support.
Assist in compiling data and material for presentations.
Interface with other technical support personnel, engineering and product management to escalate and resolve issues.
Conduct feedback from users. Evaluate and perform changes as a form of continuous improvement.
Co-ordinate and involve in SIT, UAT application testing.
In charge and perform Software Release Management.
Co-ordinate and work with customer on for software release and application release and testing.
Deployment of patches in multiple environments and tracking the same.
Perform troubleshooting and resolve Portal and application related incident based on SLA.
Provide evidence, root cause, finding and resolution in the incident report.
On 24 x 7 standby and be back in office as and when required.
Require in depth support on ITSM based on Jira Platform.
Support on business application. (Training will be provided on business application)

Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Identify and resolve application issues encountered by users.
Perform upgrading of application software.
Responsible to drive all technical and functional issues towards closure
Perform diagnosis, investigation, resolution, coordination with business, application owners, and infrastructure support.
Assist in compiling data and material for presentations.
Interface with other technical support personnel, engineering and product management to escalate and resolve issues.
Conduct feedback from users. Evaluate and perform changes as a form of continuous improvement.
Co-ordinate and involve in SIT, UAT application testing.
In charge and perform Software Release Management.
Co-ordinate and work with customer on for software release and application release and testing.
Deployment of patches in multiple environments and tracking the same.
Perform troubleshooting and resolve Portal and application related incident based on SLA.
Provide evidence, root cause, finding and resolution in the incident report.
On 24 x 7 standby and be back in office as and when required.
Require in depth support on ITSM based on Jira Platform.
Support on business application. (Training will be provided on business application)

Xem toàn bộ Yêu Cầu Công Việc

Hình thức

Full-Time

Mức lương

Thỏa thuận

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Địa chỉ làm việc Tầng 4, Wework, Toà nhà Lim 3, 29A Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh
Ngày đăng tuyển 19/08/2023
Vị trí Middle
Ngành nghề Software Engineer
Loại công việc Full-Time
Nhà tuyển dụng Helius Technologies
LIÊN HỆ Helius Technologies
Email: [email protected]

One-stop recruitment solutions

Established in 2006 in Singapore – and now a part of the $3 bn TechnoPro Group, Japan – Helius has partnered and supported leading companies across diverse industries including Banking and Finance services, Manufacturing, Logistics and Healthcare in the strategy, planning, deployment and management of business-critical infrastructure and software systems.

Apart from its strong internal IT systems that deliver large scale staffing services programs and dedicated secure offices that house technology teams, Helius’ strength also lies in its understanding of cultural and language-specific landscapes in the ASEAN region.

Since its inception, Helius has expanded its operations from Singapore to Japan, India, Malaysia, Thailand and Vietnam.

Nhà tuyển dụng Helius Technologies
Địa chỉ Tầng 4, Wework, Toà nhà Lim 3, 29A Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh
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