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Mô Tả Công Việc
• Perform daily operations, as detailed in Run Books and other technical documents provided during training.
• In conjunction with the Systems Manager, support all crew to keep their workstations in working condition, this includes maintaining PCs, point of sale terminals, cabling systems, servers and related hardware.
• Must demonstrate the ability to troubleshoot and repair PC and printer hardware.
• Promptly respond to user requests during normal working hours. Extended hours may be required as needed for critical systems support.
• Provide basic user training and support in using common PC software and specialized property management software, as needed.
• Provide support for guest-facing technical equipment, telephones, TVs and Digital Signage.
• Provide guest support for devices, troubleshooting of WiFi connection & the Viking Voyager App.
• Serve as the IT Guest liaison, in order to make guests feel comfortable with the Viking IT product.
• Keep the Leadership Team informed of any IT issues and policies that may affect shipboard operations in their areas of responsibility.
Yêu Cầu Công Việc
• A required minimum of 1 years’ experience working with IT systems including hands on experience with assisting end users, operations, and systems administration.
• A degree in Computer Science or related and formal training in IT hardware and software is required.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
• Experience in MXP is preferred.
• Must be proficient with PC based databases, spread sheets, and word processing systems.
• Strong administrative skills are required.
Hình thức
Quyền Lợi
• Monthly salary is paid via on-board Visa card, no tax deduction
• Five ( 5 ) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract
• Health insurance is provided during the contract period ( not applicable to vacation )
• All crew have life insurance at $100,000 death in service benefit
• No charge for crew laundry facilities, including detergent dispensers
• Free Wi-fi on-board
• Medical and visa expenses will be reimbursed on the first payroll against original receipts
• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels
• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry
• Two-crew only recreational areas ( indoor and outdoor )
• Access to the guest gym after 10 PM
Mức lương
Từ 50 đến 60 triệu
