Business Analyst - IT

Duties and responsibilities include, but are not limited to:

• To create preliminary study documents in terms of business functional area.
• To create Business Requirement Document and Functional Specification according to user’s needs.
• To create Gap analysis between new or change request and current system.
• To build or revise IT test scenario/Business Scenario and to conduct UAT to ensure issues are identified, tracked, reported on and resolved in a timely manner.
• To follow up IT implementation in order to make in line with Business Requirement
• To follow up end users in order to ensure the document validated and UAT performed timely and accurately
• Manage and maintain all parameters of the applications
• Frequently review and assess functionalities of in–used application to ensure the solution meets the business process and user ‘s needs
• Raise changes to development team and involved users if required
• Support end-users for any functional incidents