Mô Tả Công Việc
Capture customer requirements, answering product and service questions; suggesting information about other products and services.
Coordinate with the Tech Support team to deploy services for customers.
Acknowledging and resolving customer complaints.
Collect customer reviews about service quality.
Yêu Cầu Công Việc
Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
Self-study, independent work and good teamwork skills
Willing to engage in more work shifts
Experience in customer service, basic IT knowledge, and an ecommerce website is an advantage.
Seniors are accepted