Delivery Manager (PMP)

As a leader in the delivery team, his/her responsibilities are to: -

1. Able to be responsible for the managing of multi-level relationships with different project teams.
2. Either having sound understanding of Retail and Corporate Loan Origination processes, or post approval processes involving Collateral and Limits Management or be Technical in the Java platform for Spring & Hibernate, Spring Boot and Microservice architecture on OpenShift or Kubernetes
3. Participate and lead in technical or solutioning meetings with different project teams
4. Manage the delivery teams to ensure agreed Service Level Agreement and overall customer satisfaction is being met.
5. Management of development and deployment of projects within timeline and budget.
6. Provide timely and accurate project/productions reporting.
7. Able to provide timely escalation to Singapore office and coordinate recovery activities for major incidents.
8. Be hands-on and on top of all the tasks happening in the project/production teams.
9. Able to oversee delivery/production issues through to resolution and closure.
10. Ensure compliance to delivery and production processes and procedure, initiate continuous improvement initiatives.
11. Build and maintain repository for deliverables, methodologies, and project/production support documents.