Expert, IT Administration

Job Purpose The Job Holder: Responsible for coordinating and managing relationships with technology partners and suppliers to ensure budget and operational efficiency and compliance Key Accountabilities1. Vendor risk management - Assess risks and coordinate with related units to propose controls to minimize operational risks arising from contracts with IT vendors following bank-wide process - Monitor risk control implementation of related units - Manage vendor risk portfolio in bank-wide centralized database to provide periodical/ on demand report - Follow up and collaborate with related units to resolve risk incidents related to IT vendor 2. Contract management - Provide advice and feedback in the process of selecting and working with IT vendors. Review budget proposal, contracts, … to ensure content is sufficient and suitable. - Identify and collaborate with related units to optimize cost for IT contract through contract/ service consolidation and service scope review - Manage contract renewal to ensure IT service contracts are renewed on time - Maintain an updated IT vendors and contracts portfolio to provide on time reports for daily operation and management purpose 3. Other supporting tasks - Review and enhance mechanisms/ processes/ checklists/… related to vendor management, including contract performance management, vendor risk management, … and license management. - Collaborate with other units in and outside of IT Division in audit/ reporting/… requests related to IT vendor management.