Mô Tả Công Việc
- Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
- Contribute to problem investigation, change management and system configuration
- Working on Oracle PL/SQL
- Support for new feature release, hot-fix
- Maintain and manage the application servers
- To the holder of this position other tasks and activities related to the current job can be assigned by line-manager
- To be trained in process know how (Incident, Problem, Change Management)
Yêu Cầu Công Việc
- Bachelor degree in IT/ Computer Science or relevant background
- Fluent in English communication
- Technical skill:
- Strong knowledge of SQL, PL/SQL
- Knowledge in Service Management Tool (Redemy , ServiceNOW, ServiceDesk Plus)
- Knowledge in Project and Process Management will be an advantage
- Have ability to work under pressure during peak periods and respecting the deadlines
- Have teamwork spirit, pro-active to support, share workload, document/share the knowledge, open mindset and continuous improvement.
- Strong communication, interpersonal and intercultural skills
- Flexible and able to support in CET time zone if required (1:00PM - 10:00PM)
Hình thức
Quyền Lợi
Why BOSCH?
- Because we don't just follow trends, we create them.
- Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place.
Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
- Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
- English-speaking environment, with opportunity to be part of innovation team and work in global projects
- Onsite opportunities
- Engage in our diverse training programs which surely help strengthen both your personal and professionalism
- Flexible working time and working model
- 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
- 100% offered salary and mandatory social insurances in 2-month probation
- 15++ days of annual leave + 1-day of birthday leave
- Premium health insurance for employee and 02 family members
- Lunch and parking allowance
- Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…