Head of Digital Transformation

About Us

Facilitated Work Hub’s long-term international employment solution helps Norwegian Tech companies to compliantly employ permanent software engineers in Vietnam. Everyone collaborates directly, spars, discusses and innovates together on an equal foot. 

Our Values

Facilitated Work Hub’s core values define our beliefs and govern our daily behaviour.

• Integrity: We build trust and honesty with all our stakeholders by acting with integrity at all times
• Openness & Transparency: We do not cheat, no matter what, and run the business in an open and transparent way without compromising the privacy of our stakeholders. 
• Long term focus: We want to be in business for more than 100 years and for that to work, all of us must put the company’s interest first when making decisions. 
• Employee Empowerment: We practice equality and treat each other with respect, our employees have autonomy and responsibility to succeed. 
• Continuous Improvement: We are committed to continuous improvement, so we are open minded to learn, innovate, and engage in new thinking to serve our stakeholders better. 

Your Mission

FWH's goal is to reach 100 employees by the end of 2026 and continue expanding beyond that milestone in the years ahead. The mission of the Head of Digital Transformation in relation to that is to be the driving force of our organisation's digital transformation in order to meet the evolving needs of the business and to ensure a robust fit for the digital future.

The job holder will serve as a change agent throughout the organisation and be responsible for driving digital adoption, business system innovations, enhancing customer experience and maximizing our operations related to the company ecosystem. 

Key Responsibilities

• Set and implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones as well as enhance the existing digital processes
• Foster a digital culture throughout the organisation, drive digital capability development and evaluate resources in relation to the transformation
• Oversee the entire process from both the technical and human perspectives, including managing resistance to change and advance employees to use new software platforms and technologies
• Provide leadership to teammates through coaching, mentoring and be accountable for the overall performance of the transformation team
• Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we’re investing in the appropriate tools and resources
• Develop and implement policies, procedures, and processes to improve IT operations and increase efficiency and productivity
• Support evaluation of vendor’s digital platform, architectures and propose the right solution that best fits the company's business requirements