ICT Officer

Basic Qualifications• Bachelor's degree in IT-related field (Computer Science, Computer Networking, Programming, ICT4D, and Information Systems) required. Significant work experience in a directly related field combined with appropriate training/certificates may substitute for degree.• Minimum of three years’ work experience in a position with similar responsibilities.• Experience in introduction, design, implementation, and adoption of relevant technology and data management tools.• Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation Certified.Preferred Qualifications• Demonstrated capacity in management of network/server software and hardware devices and platforms.• Grasp of complex network, security, mobile, desktop, server, telephony, backup, application and database technologies.• Understanding of mobile device management and software development lifecycle.• Experience on CRS’ standard ICT4D solutions (data collection and visualization, geospatial modelling, and/or mobile money, etc), and basic understanding of monitoring and evaluation concepts.Knowledge, Skills and Abilities • Good relationship management skills. Ability to relate to people at all levels internally and externally with a strong client-service focus. • Strong communication skills with the ability to effectively communicate complex, technical systems and processes to non-technical audiences.• Strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture, make sound decisions, and offer non-standard solutions.• Able to maintain confidential information and ability to learn new systems and technologies• Proactive, resourceful, solutions-oriented and results-oriented.• Basic understanding of business analysis concepts and best practice.• Experience with capacity strengthening and knowledge management.Required Languages - EnglishTravel - Must be willing and able to travel up to 10 %.Agency REDI Competencies (for all CRS Staff)Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.• Personal Accountability – consistently takes responsibilities for one’s own actions.• Acts with Integrity - consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.• Builds and Maintains Trust - shows consistency between words and actions.• Collaborates with Others – works effectively in intercultural and diverse teams.• Open to Learn – seeks out experiences that may change perspective or provide an opportunity to learn new things.Supervisory Responsibilities: NoneKey Working Relationships: Internal: Country Manager, All CRS VN staff, Regional ICT staff and HQ ICT team.External: Government Entities, Subrecipients, INGOs, services providers ***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.     CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices. CRS is an Equal Opportunity Employer and does not discriminate on the basis of ethnicity, religion, sex, national origin, disability, or HIV/AIDs.Application requirementsApplications in English should include:i) Curriculum Vitae with name and contact information of three referencesii) Application Letter iii) Copies of degrees, certificates Deadline for submission: September 8, 2024