IT Business Analyst (English)

• Job summary:

The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned. Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes. Builds strong, trusted relationships with internal clients. Depending on the scope, can assume project management and business analyst roles on project engagements as needed, as agreed upon with IT Team Leader. Manages or participates in multiple projects at one time. Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.

• Core responsibilities:
• Report directly to the supervisor(s) and project manager if required.
• Responsible for closely working with client/product owner to clarify, and analyze the business requirement;
• Get/research concepts, and business objectives to provide an effective solution for the customer.
• Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
• Design the application mock-up/wireframe.
• In charge of documents writing of User Requirement Specification, Functional Specification, etc.
• Define the quality attributes, external interfaces, constraints, and other non-functional requirements.
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
• Serve as an internal point of contact for the development team whenever requirements need to be clarified.
• Support in testing, and verifying bugs/issues with Customers.
• Provide the application manual user and train staff in how to use the new application.