IT Helpdesk

JOB REQUIREMENTS

• Minimum of 0.5 years of experience in IT helpdesk, system admin, IT support or a similar role.
• Knowledge of networks, computer hardware, software, and security.
• Good command of spoken and written English.
• Careful, honest, responsive and supportive.
• Adaptable, self-motivated, solution oriented and eager to learn new technology.

PREFERRED SKILLS AND EXPERIENCE

• Bachelor's degree in Computer Engineering, Computer Science, Telecommunications Engineering, or a related field.
• Experience with Microsoft 365, Google Workspace, and other similar platforms.
• Proficiency in Japanese language.
• Experience to source and purchase IT hardware, software, and other components from vendors and suppliers.
• IT asset management and inventory control, including tracking hardware and software licenses.
• Strong communication and negotiation skills to work effectively with internal staff and external vendors.