Mô Tả Công Việc
• Provide support to end-users in regard to network connectivity and desktop computing.
• Maintain and support PC workstations and laptop. This will include troubleshooting and replacing hardware components, performing upgrades to existing systems, and installing replacement system.
• Support also includes software support of the operating system, Microsoft Office, and other standard package used by Concentrix Group.
• Develop, implement and administer IT service, ensure the stability, integrity, and efficient operation of all information and production systems.
• Responsible for network-telecommunications function and to ensure compatibility and interoperability of computer systems, telecommunication and office equipment.
Yêu Cầu Công Việc
• Good English: ability to write, read well(A2 or B1).
• Ability to analyse, logical thinking.
• Can use office software (Word, Excel, Outlook...)
• At least 2 years of Helpdesk Support