IT Manager

PURPOSE OF THIS POSITION:The IT Manager at Spartronics Viet Nam is responsible for providing strategic leadership and effective management of the organization’s Information Technology function. This role plays a critical part in aligning IT systems, infrastructure, and operations with overall business objectives, supporting growth, innovation, and operational efficiency.PRIMARY RESPONSIBILITIES:1. Strategic Planning: - Develop and execute IT strategies aligned with the company’s long-term goals. - Ensure all technology initiatives support business growth, innovation, and operational excellence. 2. Operational Management: - Oversee daily IT operations, ensuring the availability, reliability, and security of systems and infrastructure. - Develop, implement, and enforce IT policies, procedures, and standards to streamline operations and mitigate risks. 3. Team Management: - Lead and coaching the IT team, promoting a collaborative and high-performance culture. - Manage recruitment, training, and performance evaluations to ensure team capability and alignment with business goals. - Provide guidance and allocate resources to support individual and team development. 4. IT Governance and KPIs: - Define and implement IT governance frameworks to ensure compliance, accountability, and alignment with business objectives. - Establish and monitor key IT performance indicators (KPIs) to evaluate service quality, system performance, and project delivery. 5. Technology Infrastructure: - Plan, implement, and maintain IT infrastructure, including hardware, software, networks, and security systems. - Ensure infrastructure is secure, scalable, and reliable to support current and future organizational needs. 6. Information Security, Risk Management and Compliance: - Safeguard the organization’s data and ensure adherence to relevant regulations and standards. - Establish robust IT policies and procedures to protect sensitive information and proactively address risks. - Lead IT security and risk management initiatives to ensure data confidentiality, integrity, and availability. 7. Business Continuity and Disaster Recovery: - Develop, implement, and regularly test business continuity and disaster recovery plans to ensure IT service resilience. - Identify critical systems and processes, and establish recovery time objectives and recovery point objectives. - Conduct periodic risk assessments and simulation exercises to validate recovery strategies and ensure preparedness. 8. Continuous Improvement: - Stay current with emerging technologies and industry trends to enhance IT capabilities and drive innovation. - Evaluate and recommend new tools and systems to improve operational efficiency, productivity, and competitiveness. 9. Budget and Resource Management: - Manage the IT budget, ensuring efficient use of resources and maximizing return on IT investments. - Monitor and control expenditures, addressing deviations from budget as necessary. - Build and maintain vendor relationships, negotiating contracts to optimize cost-effectiveness and value delivery.