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Mô Tả Công Việc
We are looking for a highly motivated and skilled IT Support to join our IT Team in Nha Trang, Vietnam. The ideal candidate will provide technical assistance, support, and advice to end-users for hardware, software, and systems-related issues. The IT Support will play a crucial role in ensuring the smooth operation of our company's IT infrastructure.
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
- Fresh graduate or 1 - 2 years of relevant experience is preferred.
- Hold a CCNA or MCSA certification is an advantage.
Excellent opportunities await.
- Monitor and maintain records of all hardware items, such as computers, servers, routers, switches, tools, and other equipment.
- Gather and analyze data to diagnose problems with computer systems.
- Install, configure, and troubleshoot hardware and software components to ensure the efficient operations of computer systems.
- Resolve IT support requests from employees.
- Generate sign ins for new hires during onboarding process.
- Update employees on the status of their service requests.
- Log all service requests and update tickets as needed.
- Update IT reports, labeling and manage IT assets.
- Ensure the proper functioning of printers, scanners, and other office equipment by regular maintenance.
- Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.
Yêu Cầu Công Việc
What we expect from you:
Is this you?
- Strong analytical, problem solving and communication skills.
- Able to set appropriate priorities, monitor progress, and organize follow-up actions.
- Time management skills to provide updates and fixes within a promised time frame.
- Multitasking skills to assists multiple employees at once.
- Ability to provide and receive feedback constructively.
- Desire to learn and committed to personal development.
- Proven experience in working with minimal supervision.
Hình thức
Full-Time
Quyền Lợi
At Infodation Vietnam, we are bringing the best working environment in a team of the most talented developers, competitive salary package and a clear career path designed for you only. Come to join us and discover!
- A fun, creative and fast-paced working environment.
- Attractive and competitive salary, 100% salary during probation.
- We provide company laptop.
- 13th salary bonus
- Premium health checkup package.
- Lunch Allowance. Gifts and allowances for Marriage, newborn babies, Women’s Day, Men’s Day, Children’s Day and Mid-Autumn Children’s Festival; monthly birthday celebrations.
- 12-day annual leaves, Christmas Day Leave.
- Annual Performance Review.
- Teambuilding events and company trip.
- Training and career development opportunities. We support your professional development.
- Onsite opportunity to the Netherlands.
- Fully stocked kitchen with raw noodles, tea and coffee.
- Free in-house entertainment facilities.
Mức lương
Thỏa thuận
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