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Mô Tả Công Việc
- Operate customer's environments using predefined procedures
- Detect and classify issues based on severity
- Mitigate issues when mitigation processes are available
- Escalate issues not covered by procedures and follow up until resolution
- Report abnormal events during your shift
- Share 24/7 rotation with the team
- Ensure company principles are enforced within the team
- Propose new procedures and participate in their documentation
Yêu Cầu Công Việc
- Fresh graduate with major in IT are welcome
- English TOEIC 700 or equivalent
- Ability to thoroughly follow the procedures
- Ability to quickly provide a summary of the facts
- Ability to share the workload with team members
- Experience in production environment is a plus
Hình thức
Full-Time
Quyền Lợi
Phúc lợi dành cho bạn
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13th-month salary and salary review once a year or for excellence achievement
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Free parking, coffee, and tea
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Medical healthcare insurance for employees
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Great chance to develop your skills and competencies with inner training and new technology approach
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100% sponsor for getting technical certificates that are relevant to jobs
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Company trips and team-building activities
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Opportunities for promotions and career development
Mức lương
Thỏa thuận
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