Operation Engineer (Linux, AWS)

We are looking for enthusiastic and dedicated operation engineers to help support, maintain, monitor and improve the infrastructure and code building and deployment process for our development teams. At the same time, the operation team plays a vital role to ensure smooth product experience for our customers. 

What you will do

• You will be responsible for maintaining our Linux and Windows servers in all environments (production, staging or development). Ensuring the servers are in good working condition (with enough RAM, CPU, etc..). 
• You will learn to use tools such as Ansible and our CI/CD pipeline to automate our deployment of our services and maintenance of our servers. 
• You will learn and understand the architecture and details (services, relation among services, etc....) of our products to perform first level support for our customers. 
• You will further improve our CI/CD pipeline and make changes to satisfy the deployment requirements from our dev teams. 
• You will find out the current issues and optimize our infrastructure and deployment processes. 
• You will communicate with our customers when needed to resolve issues or escalate the issues to our other development teams. 
• You will keep track of and report the production, and deployment issues to the management team.