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Mô Tả Công Việc
- Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users (Moodle)
- Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services
- Working collaboratively to design, develop and test solutions.
- Strong focus on quality.
- Communicating positively with users / customers
– Solving technically complex challenges
– Applying expertise to issues, implementing clean fixes
– Liaison and escalation with internal developers and 3rd party vendors
– Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes
– Provide technical solutions to meet customer requirements
– Producing high quality defined services, to form part of the service catalogue
Yêu Cầu Công Việc
- Educated at Degree level or the ability to demonstrate the competencies required to undertake the duties associated with this level of post
- An excellent working and technical knowledge (plugin development, integrations, etc.) of Moodle VLE
- Knowledge of up-to-date development methodologies including Agile, version control best practice, test driven development, continuous integration, and change control.
- Experience with PHP, CSS, JavaScript, NodeJS and jQuery
- Ability to communicate complex technological information/issues across a wide range of audiences with differing technological know-how (written and verbally)
- Self-motivation, the ability to work under pressure and to work effectively as part of a team.
- The ability to quickly learn new skills, solve problems and deliver quality solutions.
- Good documentation skills.
- Analytical, diagnostic, and problem-solving skills.
Hình thức
Full-Time
Quyền Lợi
- 13-month salary per year.
- Performance bonus (up to 2-month salary).
- Social – Health – Insurance paid fully.
- Healthcare: Annual health check-up, Premium Health Insurance (plus 1 slot for your dependent).
- Annual leaves: 14 - 18 days.
- Clubs program: Football, Badminton, Swimming, Tennis, Rock, Yoga….
- Training courses: Technical skills – Soft skills – English
Mức lương
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