Product Owner

● Establishing workflows and standards or entering data in the CRM
● Spotting ways to improve the usage of the CRM through automating basic everyday tasks
● Analyzing the marketing reports to determine what kind of customer trends the business should
respond to
● Work with engineers and data to integrate CRM product with other internal products such as billing
system, accounting system, website, etc.
● Analyzing the marketing reports to determine what kind of customer trends the business should
respond to
● Writing training manuals and teaching staff on how to use the CRM
● Troubleshooting user or software errors that inhibit the efficiency of the interaction between
people and technology
● Meeting with teams to help them analyze business trends