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Mô Tả Công Việc
● Establishing workflows and standards or entering data in the CRM
● Spotting ways to improve the usage of the CRM through automating basic everyday tasks
● Analyzing the marketing reports to determine what kind of customer trends the business should
respond to
● Work with engineers and data to integrate CRM product with other internal products such as billing
system, accounting system, website, etc.
● Analyzing the marketing reports to determine what kind of customer trends the business should
respond to
● Writing training manuals and teaching staff on how to use the CRM
● Troubleshooting user or software errors that inhibit the efficiency of the interaction between
people and technology
● Meeting with teams to help them analyze business trends
Yêu Cầu Công Việc
● 2+ year of experience working with CRM software
● Ability to help figure out how to better integrate the CRM with internal legacy platforms
● The skill to resolve technical CRM issues, including responding to customization requests
● Collaboration and patience to serve as the bridge between marketing and sales
● Strong writing skills to communicate with internal partners or even to write technical training
manuals for end-users
● Attention to detail, to manage the integrity of the CRM data
● Ability to discern meaning from patterns and spot trends from data
● Good problem-solving abilities and excellent communication
● Prior experience at a start-up / fast-growing environment
● Experience in HubSpot is a plus
● Proficient at English
Hình thức
Quyền Lợi
● Directly participate in the company's strategic product development.
● Training and development orientation.
● Working with the young and dynamic Technical Team.
● Flexible working time
