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Mô Tả Công Việc
Develop, implement, and regularly iterate upon QA processes, programs, and activitiesSeek out and deploy new tools and automation opportunitiesCommunicate to project managers, technical leaders, epic leaders & stakeholders on test strategies, risk management, and mitigation plansDefine quality and risk for each releaseParticipate in analyzing the trends in live issues and assist in the planning and resolution of said issuesConduct regular one-on-ones with direct reports, providing clear feedback and supportAssist with the onboarding and training of new QA staffLead and automate testing efforts, manage bug reports, and coordinate with developers and Customer Service to ensure functional and high-quality user experiences.Lead the QA process for all web and mobile app submissions and existing releases, including managing bug reports and proactively testing functionalityCreate detailed test cases, scripting, release notes, and other technical documentation based on specs and tickets.Automate testing where appropriate to prevent regressions.Act as second-level support to review and reproduce escalated customer inquiries from Customer Service.Communicate effectively with Customer Service, internal developers, other internal QA resources, and external development agencies/vendors regarding bugs, fixes, and releases.Continuously monitor and improve the QA process to enhance efficiency and effectiveness.
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Yêu Cầu Công Việc
Yêu cầu ứng viên
5+ years of software test management experience in a live operations environment with complex tech stacks like ERP/Odoo, Mobile, Web, Cloud Native and Middleware API components with external integrationsExperience with tracking sprint metrics (bug burndown, defect escape rates, etc.) and monitoring metrics (crash rates, ANR rates, etc.)Experience with creating test materials, including documentation of best practices, and advocacy of strategies for effective testing and increasing qualityExperience working in cross-functional teamsExperience working with outsourced QA vendors and managing offshore and/or remote QA teamsProven experience using data to drive quality decisionsUnderstanding of software development life cycles (SDLC) and QA’s role within them.Selenium or similar testing automation framework.Cross-device testing, both physical and virtual (Browserstack).Proficiency with Atlassian products (Jira/Confluence) or similar project management/bug-tracking tools.Familiarity with continuous integration/continuous deployment (CI/CD) pipelines a plus.Personal Characteristics: Methodical and organized.Works well both independently and collaboratively.Excellent communication skills & leadership.Technical writing skills.Curious and driven to learn.
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Hình thức
Full-time
Quyền Lợi
Quyền lợi
You will haveAttractive salaryReview salary twice a yearPerformance bonus every quarter/year depend on the entire company‘s performanceBe consulted and oriented on a clear career pathParticipate in internal training programs to improve skillsOpportunities to join the language classes such as: English, Japanese, ...Working in a friendly, dynamic and professional environment, chances to challenge yourself and fast growing in the careerWorking hours: From Monday to Friday (8 hours/day), flexible check-in, no weekend workingWith other benefitsSocial Insurance according to Labor LawJoin in various annual company trip, New Year Party, internal movement awards and a lot of charity eventsHave a chance for internal training programs to improve professional skills and soft skillsAnnual premium health check13 days of annual leave per yearOpportunities to obtain international certificates
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