QA QC/ Tester (Senior)

About the company

Tadidi JV JSC is a shareholder between Australia & Vietnam with more than 15 years of experience in e-commerce & technical solutions in hospitality.

We are running 3 big projects, including:

1/ Hotel Link - a leading company in providing digital solutions for hotels

2/ Kovena - a solution of frictionless payment experience for guests and accommodation providers.

3/ Designer Journeys - A Customize tour company to make you have unique journeys according to your desire.

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We are seeking a highly skilled and young Senior QA QC/ Tester to join our dynamic tech product company (Kovena.com) in the fast-paced world of payment technology. The Senior QC Engineer will play a critical role in ensuring the quality and reliability of our payment solutions, helping us maintain our industry-leading standards and deliver exceptional products to our clients.

Job Responsibilities:

• Quality Assurance Oversight
  + Develop, implement, and maintain a comprehensive quality control program for all payment products and services.
  + Create and execute quality assurance processes and methodologies to identify and address defects or issues throughout the product development life cycle.
   
• Have a mindset of Team Leadership
  + When the team is growing, you may lead and mentor a team of quality control professionals, providing guidance and support in achieving departmental goals.
  + Conduct regular performance evaluations, offer feedback, and support professional development within the team.
   
• Quality Control Strategy
  + Collaborate with cross-functional teams, including product development, engineering, and product management, to define quality control strategies that align with business objectives.
  + Define, track, and report on key performance indicators related to product quality.
   
• Test Planning and Execution
  + Develop test plans, test cases, and testing methodologies to ensure the thorough evaluation of payment solutions.
  + Execute and oversee testing activities, including functional, regression, and performance testing.
   
• Issue Identification and Resolution
  + Identify, document, and prioritize defects, anomalies, and issues in products and services.
  + Work closely with development teams to track and resolve quality-related issues, ensuring timely and effective solutions.
   
• Documentation and Reporting
  + Maintain detailed records of quality control activities, test results, and issue resolutions.
  + Generate reports to communicate quality performance metrics to relevant stakeholders.
   
• Process Improvement
  + Continuously evaluate and enhance quality control processes and procedures to optimize efficiency and effectiveness.
  + Stay up-to-date with industry best practices and technological advancements in payment solutions.