QC Manager

1. Team Management:- Lead and manage a team of up to 20 manual quality control specialists.- Provide guidance, support, and mentorship to team members to enhance their skills and performance.- Conduct regular performance evaluations and provide feedback to team members.2. Project Quality Management:- Develop and implement quality assurance processes and standards to ensure project quality.- Define and monitor key quality metrics and KPIs to track project progress and identify areas for improvement.- Collaborate with project managers, Product Owner and stakeholders to establish quality goals and objectives.- Test Plan and Test Strategy building- Experience in Test Performance is highly preferable.3. Quality Reporting:- Prepare and present regular quality reports to the QC Director and other relevant stakeholders.- Analyze quality data and trends to identify patterns and opportunities for improvement.- Propose solutions and strategies to address quality issues and drive continuous improvement.4.Team Building and Development:- Foster a positive and collaborative team environment to enhance team spirit and morale.- Identify training needs and opportunities for skill development within the team.- Organize team-building activities and initiatives to strengthen team cohesion.5.Cross-Functional Collaboration:- Collaborate with other departments, including development, product management, and customer support, to ensure alignment on quality goals and objectives.- Participate in cross-functional meetings and initiatives to address quality-related issues and drive process improvements.