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Mô Tả Công Việc
- Review suspicious transactions generated by fraud detection systems, the analyst must be highly sensitive to abnormal /fraudulent transactions to minimize loss at the earliest stage and be alert to the new emerging fraud trends/patterns. Ensure all alerts have been reviewed and cleared timely.
- Responsible for making sound judgements and decisions on the alerts in accordance with the operating guidelines and procedures to prevent and minimize fraud losses.
- Contact customers using the existing contact strategy for suspected fraud transactions to verify/validate suspicious transactions via outbound call/email.
Proactive escalation and follow-up on resolving system incidents and fraud incidents. - Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
- Extensive experience in detecting and analyzing fraud at the individual transaction level as well as across large data sets
- Develop and implement technological solutions/systems/tools within the scope of risk management in accordance with the operational orientation of OpenCommerce Group’s products and services related to digital wallets transactions, promotional campaigns, international cards payment…
- Coordinate with other teams/departments to implement and fully comply with digital wallet and payment processing rules/regulations of the State Bank of Vietnam and the International Card Organization.
- Participate in the development of policies, regulations, processes and guidelines on risk management operations (e.g., Credit Risk, Fraud, Finance)
- Responsible for shift/daily/weekly reports.
- Develop team members to strengthen their technical and soft skills to identify, analyze, evaluate, and respond to risks.
Yêu Cầu Công Việc
- Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
- Knowledge of programming languages like SQL, Python
- Proficiency in statistics and statistical packages like Excel
- Problem-solving skills
- Ability to work in high-pressure situations
- Education background: Information Management System, Computer Science, Banking & Finance, Accounting & Auditing.
- Deep understanding/expertise in leading compliance projects with rules/regulations of the State Bank of Vietnam and the International Card Organization regarding digital payment of banks, digital wallets, and payment processing gateways.
- Deep understanding/expertise in technology/system risks, types of controls, digital investigations.
- Good at English
Hình thức
Full-Time
Quyền Lợi
• Mức lương cạnh tranh.
• Lương tháng 13, thưởng mềm cuối năm từ 1-4 tháng lương.
• Chính sách thanh toán lương cho ngày phép tồn.
• Thưởng theo thâm niên làm việc.
• Thưởng theo hiệu quả công việc hàng tháng.
• Xét duyệt tăng lương 2 lần/năm.
Mức lương
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