Mô Tả Công Việc
- Responsible for Solution development (Configuration & Coding)
- Responsible for resolving all Tier 1-4 support queries, that relates to salesforce access to supporting all business process in Salesforce
- Responsible for enhancement on service cloud and customer communities
- Responsible for supporting month end and quarter end close process
- Provide system administration support of internal and customer-facing Salesforce environment related to customized applications, user permissions, security settings, custom objects, workflow, etc
- Monitor new Salesforce release features and functionality and provide recommendations for process improvements
- Responsible for building enhancements of salesforce application and maintaining them
- Client interaction
Yêu Cầu Công Việc
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2 to 3 implementation in Service Cloud Integration exp is required
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4+ yrs in Service Cloud Certification is required
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Good Knowledge on Integrations - tools such as (Mulesoft, Skyvia, Rest/Soap user interface for Data and API Integration).
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Hands on experience on Apex coding and LWC
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Have experience in Service Cloud, Partner community or Customer Community
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Good English communication
Hình thức
Quyền Lợi
Phúc lợi dành cho bạn
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Dynamic & creative working environment
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Professional process & efficiency
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Extracurricular activities
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Training & career development opportunities