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Mô Tả Công Việc
1. Application support
- Manage and monitor the status and performance of applications as prescribed
- Fulfill application-related requirements and track results
- Record and monitor the correction of application errors arising to ensure SLA regulations
- End-user training on how to use the app.
- Determine the availability of the application / solution transferred to the Application Support Group
- Monitoring and promoting the handling of issues arising related to the application ensures the SLA has agreed in the support contract with the provider and/or the SLA has been internally agreed upon.
- Engage with the project team to manage app change control when the app is put into use
2. Operational support
- Control of resources for operations from suppliers and internal development teams, ensuring complete and effective operations
- Research and propose current system improvement methods in the operation, monitoring and support of users.
- Participate in IT Services Management (ITSM), IT Asset Management (ITAM) and IT Operations Management (ITOM).
3. Project support: Participating in projects related to new technologies such as Cloud, DevOps ...
Yêu Cầu Công Việc
- Graduated from a full-time university or higher majoring in IT.
- Have about 3-5 years of experience in the equivalent position;
- Having financial experience, especially securities, is an advantage;
- Knowledge of Linux system, Window Server, Database;
- Have basic knowledge about networking, security ...; have knowledge of ITIL, ITSM, ITAM, ITOM;
- Capable of reasoning, logical thinking about log analysis, system analysis, problem solving skills;
- Be able to communicate effectively, as a bridge between deployment partners, solution providers, internal teams and other user departments;
- Capable of working independently, orienting professional work for the team;
- System thinking, determining priority levels at work, managing risks and acting as a team leader in solution engineering;
- High self-study ability;
- Read and understand technical documents well in English, basic communication;
Priority candidates can start immediately.
Hình thức
Full-Time
Quyền Lợi
In 2022, SSI Securities was proudly honored in the list of "Top 1 Financial Services Industry", second year consecutively in the "Top 100 best places to work in Vietnam" and marked for the 4th time in "Top 50 Attractive Employer Brands - Vietnamese Enterprises" announced by Anphabe.
- Highly competitive and negotiable monthly salary
- Attractive package of 13th month salary, KPIs bonus, Public holiday bonus, Birthday gift, Lunar new year gift
- 12 Annual leaves + 2 paid sick leaves
- Premium AON health-care insurance and annual health check
- Luxury team-building trip and varied engagement activities
- Internal leisure clubs: Football, E-Sport, Running, Gym, Yoga
- Fully-sponsored career-related training
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