Mô Tả Công Việc
Responsibilities
We are looking for an experienced Business Analyst to join our product team. This is a fantastic opportunity to dedicate to new projects (chat bot, risk management, payment, onboarding, operations...) and work at a well-established and leading start-up in Vietnam as One Mount.
- Identify, analyze problems in different domains.
- Come up with appropriate tech-based solutions for stakeholders.
- Optimize operations work-flow, reduce costs, increase productivity, minimize risks and frauds.
Main responsibilities:
- Regularly coordinate with related departments to find out problems, collect these problems. From that, identify which are high-risks, waste cost, manual process, and low productivity.
- Analyze problems and propose tech-based solutions for relevant departments to approve.
- Implement and describe solutions via documents or User Story, flowcharts programming, interface design, or equivalent tools for the development team.
- Carry out and monitor features from the beginning of the implementation until the features is trained and handled over to end-users
- Train and guide users to use new features and processes.
- Inspect, monitor, and trouble-shoot the solution throughout the deployment process and operations to continuously improve and optimize efficiency.
- Directly report the results, progress, and information of the above processes to the Unit Leader.
Yêu Cầu Công Việc
Experience:
- 3+ years of experience as Business Analysis in software products.
- In-depth understanding of the software production process, the requirements process, and the analysis,design, and implementation process.
- Have experience in writing instructions to use, operating flow/procedures of the system and users.
- Having experience in participating in Agile/Scrum projects is an advantage.
- Ability to use English at work.
Skill:
- Ability to work independently or in groups or collaboration with senior stakeholders.
- Able to work under high pressure & high adaptability.
- Have a high sense of responsibility in the work and products which are in charge of.
- Ability to independently research & read documents, find solutions, and apply in work.
Hình thức
Quyền Lợi
Benefit and Perks
Salary & Allowances
- 13-month salary with annual performance bonus, project incentives, sales incentives (based on position)
- Lunch allowance: 730.000 VND/month
- Special occasion bonus: 3.500.000 - 5.000.000 VND/year
- Annual leaves: Up to 20 days/year (based on levels)
- Health: Social insurance, PVI premium, yearly health check at Vinmec
- Vacation: 3-5 nights at Vinpearl per year (based on levels)
- Education: 10% - 30% tuition fee deduction for children at VinSchool (based on levels)
- Laptop, screen and other needed facilities/accounts/tools for work
Career Growth
- Yearly salary review and promotion
- Diverse career path: Management or Expert and functions rotation opportunity
- Free learning sources in Udemy, Coursera, O'relly platforms; internal workshop, certification sponsorship, and exclusive mentoring from C-levels
- Recognition and awards at team and organizational levels.
Working Environment
- Open & collaborative working space foster both individual focus and teamwork activities
- Young, dynamic, and collaborative working atmosphere
- Unwind zones: gaming, table tennis, yoga, gyms, bath rooms, sleep corner.
- Quarterly/yearly teambuilding & engaged internal events.