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Mô Tả Công Việc
IMPACT & OPPORTUNITY:• Provide effective IT support across all aspects of the Gentherm Hanam plant.• Be responsible for supporting IT Team Leader, IT global administrator, Regional IT manager and maintaining overall IT infrastructure environment not only Hanam but also other sites in Asia.• Provide exposure to a broad range of IT-related projects and activitiesESSENTIAL FUNCTIONS AND RESPONSIBILITIES:• Be aware of updates in IT infrastructure design. Helps in production evaluation.• RFQ for hardware and software as required by the infrastructure projects/operations.• Perform vendor compares and rating and recommends to manager.• Assist and lead sub-IT infrastructure projects.• Channel users' feedback for potential future development.• Explain and enforce security measures and policy in place.• Understand security measurement in all aspects of business system.• Prepare and update company IT infrastructure documents• Explain and enforces Policy, User guide, measures and policy in place.• Ensure operational availability of servers & network infrastructure at agreed time period.• Perform regular maintenance of all hardware, including servers, desktops, laptops, firewall, switch, printer in Hanam plant.• Monitor and perform regular updates of all software, including OS, MS Office, Symantec, etc for end users.• Provide helpdesk support in troubleshooting and resolving of server, PC and network issues to end users of Hanam plant on call, after hours support will be required as needed.• Monitor IT operations including PC, Network system, software evaluation, user training as well as program implementation.• Report on IT infrastructure performance metrics.• Prepare and update company IT reports.• Provide software training to end-users.• Install and configure software on end user's PC and Laptop.• Collect and channel users' feedback to IT management as IT's first point of contact.• Submit Purchase Request, claim on all IT related expenses.• Maintain Fixed Assets Register for all IT Infrastructure Hardware, Software.• Submit payment request.• Creates and submits necessary paperwork for administration purpose.
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Yêu Cầu Công Việc
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Hình thức
Full-time
Mức lương
Thỏa thuận
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