Senior Manual Quality Control (Tester, QA QC)

Key Responsibilities:

• Develop and implement manual QC procedures and policies to ensure that products and services meet or exceed our quality standards.
• To work with Agile developer and system engineer teams and be responsible for the stability and robustness quality of live software in productions system.
• Collaborate with the engineering team to perform root cause analyses and identify areas for improvement in product design and development.
• Communicate any quality issues or concerns to the relevant stakeholders and work with them to develop solutions.
• Ensure that all manual QC documentation is accurate, up-to-date, and readily available for review.
• Train and mentor junior QC staff members on manual QC processes and procedures.
• Participate in cross-functional team meetings to provide input on product release decisions and timelines.
• Continuously monitor and analyze quality data to identify trends and areas for improvement.

Qualifications:

• Bachelor's degree in a relevant field (e.g., engineering, quality management) or equivalent experience.
• Minimum of 5 years of experience in manual QC or a related field.
• Experienced with API (Postman, Swagger) and data testing (SQL)
• Experienced with at least one of open source tools, for e.g Selenium, Cucumber, TestNG, Appium, Robot, Katalon, JMeter
• Experience with manual QC processes, including inspection, testing, and documentation.
• Strong analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Knowledge of industry standards and regulations related to quality control.