Mô Tả Công Việc
Job Purpose: Setup and Maintenance of the firms UNIX/Linux infrastructure UNIX/Linux second level helpdesk including troubleshooting problems Providing 1st line support for EU users alongside other IT members in the EU timezone.Principal Accountabilities: Management of all UNIX systems and services worldwide Monitoring of Worldwide Linux systems for stability and performance Trouble shoot and provide local support for end users Recommend and implement root cause fixes for common issues. Maintain internal user guides, guidance notes and technical documents 1st Level Windows client/server support as required in exceptional cases On call/standby work during scheduled out of hours IT upgrades Behave in a professional and creditable manner; communicate issues through the Manager. Provide weekly reports to the Manager Mentoring of junior team membersKey Performance Measures: Support performance / turnaround on resolution of critical incidents Performance on Project & task management Ability to run a project/task with minimal input from others. Can work with external/internal resources to achieve a goal.
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Yêu Cầu Công Việc
5 - 7+ yrs Administration as UNIX Sys Admin, technical degree in IT
Redhat RHCE certified is a benefit
Excellent English speaking skills.
Excellent verbal and written communication skills– ability to convey technical information to non technical users successfully.Excellent knowledge of Redhat 7,8,9 and Ubuntu 14,16,18, or similar in an enterprise environment
Detailed knowledge of Nagios or similar system monitoring products Excellent knowledge of configuration management systems e.g. Puppet or similar
Detailed knowledge of version control systems GIT/SVN/RCS
Detailed knowledge of the following file systems: NFS v3/4,ext3, ext 4, zfs
Detailed knowledge of networking, including wifi, routers, switches, VPN.
Desired knowledge of Iptables/FirewallD, DNS/DHCP, Infoblox experience would be a benefit.
Desired knowledge of Solaris 8,10 SPARC in an enterprise environment
Desired knowledge of remote desktop solutions, Opentext ETX, NX client, VNC Desired knowledge of Windows client and server software
Desired knowledge of NetApp products (FAS 20xx) and ONTAP O/S
Desired knowledge of Windows client and server software
Ability to mentor and guide other team members on complex technical items.
Additional InformationKey Relationships:
Working closely with our CAD and methodology department to help provide key services
Interfacing with engineering directors to understand their department’s needs
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Hình thức
Full-Time
Quyền Lợi
Renesas Design Vietnam Company Limited aims to provide our employees with comprehensive compensation and benefit plans, and a professional working environment. Some featured benefits are: - Competitive salary/bonus based on working performance. - Excellent training program. - Opportunity for promotion. - Fair assessment. - 24/24 hour insurance package including social and medical and unemployed insurance - Dynamic people. - Team-oriented environment. - Sport activities and Annual company trip
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