Mô Tả Công Việc
The Delivery Director will be required to oversee software development and operations of client accounts with 50-200+ staff. They will be responsible for the success of client engagement, people development, project delivery and software development practices on a daily basis. The position is based in Ho Chi Minh, Vietnam with travel required to US client locations as needed.
Key responsibilities
- Managing delivery services to clients (client satisfaction/ references, revenue, gross margin)
- Building, managing, and expanding client relationships (new sales)
- Devise evaluation strategies to monitor performance and determine the need for improvements
- Plan and manage the project from start to completion involving deadlines, milestones, processes and deliverables
- Discover ways to enhance efficiency and productivity of sprint and enabler work
- Collaborate with the customer on day to day work progress, issues, concerns, escalations and be the first point of escalation
- Keep senior management informed with detailed and accurate reports or presentations
- Resource staffing management, grow the engineering team via hiring, training and developing people
- Manage and control project financials, deliverable acceptance
- Ensure product releases adhere to service transition policies and guideline
- Develop and sustain trust-based relationships with Directors, Vice Presidents, and C-level executives;
- Craft influential C-level communications and deliver with clarity, confidence, and enthusiasm.
Yêu Cầu Công Việc
- Client's champion skills via great business acumen, consulting, interpersonal, negotiation, and communication skills
- Competent software engineering practices for a full lifecycle of a software product development
- Good people management skills which includes hiring, coaching, developing, and engaging people to support the growth of the business
- Experience managing 50 to 200-person team or deliver annual revenue of more than one or multiple million dollars
- Excellent spoken and written communication (English and Vietnamese)
Hình thức
Quyền Lợi
- Working in one of the Best Places to Work in Vietnam, Top 10 ITC Company in Vietnam
- Flexible working model: Flexible time & Hybrid working or remotely from any location in Vietnam
- Attractive Gross USD Salary
- Performance appraisal twice a year
- 13th-month salary and performance bonus
- Premium healthcare insurance for you and your loved ones
- 18+ paid leave days/year
- Diverse careers opportunities with Software Services, Software Product Development
- Working and growing in a values-driven, international working environment and standard Agile culture with passionate and talented teams
- Various training on hot-trend technologies, best practices and soft skills
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
- Free in-house entertainment facilities (football, ping pong, gym…), coffee, and snacks (instant noodles, cookies, candies…)
And much more, join us and let yourself explore other fantastic things!