Suport Engineer, 12.5 - 25M, HCM

Yêu cầu ứng viên Graduated with a major in electricity.Specific Responsibilities of the JobAnalysis customer’s issue and find a solution to fix itProvide online training/troubleshooting serviceConduct engineering TestAnswer phone call/Emails from CustomersWrite engineering documentsCollect customer feedback and open issues, feedback them to R&D teamCollect feedback through phone calls, emails, and visits. Summarize the feedback for further discussionRequired Knowledge, Skills, and AbilitiesHave basic electrical engineering knowledge including components and circuits.Understand analog circuit theory and digital circuit theory.Able to use multimeter, oscilloscope, and other common equipment.Ability to read and write technical documents.Expected Travel for onsite services will range from 25% - 60% as needed.Good verbal and written English and Vietnamese communication with others and able to talk in front of a camera.Good learning ability and attitude.Able to handle multiple tasks.Knowledge of Power system/Power Electronics is preferred.Knowledge of computer network is preferred.Education and ExperienceDegree or equivalent experience: BS degree in Engineering, EE is preferred.Years of experience: entry level, but experience is appreciated.Specialized training in: Electrical or electronicsprioritize graduated with a major in electricityActive affiliations: NoneOther requirements (certifications and so forth): NonePhysical Demands (Optional, e.g., for production/logistics)Able to travel oversea.Able to drive independently.Able to lift up to 25kg