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Mô Tả Công Việc
We are looking for a Merchant Implementation Executive to be part of our expanding team. Your main goal is to implement merchant integration, and support Service teams and Developer teams to resolve issues.
As a Merchant Implementation Executive, your responsibilities will be:
- Implement the Payment Gateway as well other Payment services to Merchant's system.
- Receive and follow issues (tickets) from Service teams or directly from merchants.
- Check logs to find the root cause and provide results to Developer teams to resolve the issue.
- Merchant onboarding (technical account management)
- Monitoring system.
Yêu Cầu Công Việc
General skills:
- Bachelor’s degree in computer programming, computer science, or a related field.
- Good communication
- Speaking, Writing and Reading English is preferred.
- Strong understanding of support processes – handling tickets, monitoring, processes, and metrics.
- Ability to analyze and familiarize with complex systems.
- Adaptable to a dynamic work environment.
Technical skills:
- Experience with databases and using SQL to query data
- Experience with programming (basic level).
- Experience with Linux (basic level)
Hình thức
Quyền Lợi
- Competitive salary, 12 paid days annual leave.
- Annual salary review & bonus twice a year.
- Domestic & overseas technology workshops & conferences.
- Comprehensive insurance
- Annual teambuilding trips
- Events for employees & their kids.
- Full Insurance as Labor law,
- Subvention for lunch, business trip ...
