Mô Tả Công Việc
Responsibilities:
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Yêu Cầu Công Việc
Requirements:
- Proficiency in English (reading, writing, speaking, and listening).
- Available for night shifts.
- Experience/Knowledge in SQL or Front-end technical skills or Basic programming language (C#, C++, Java, etc.) skills (Freshers with a positive learning attitude are welcome).
- A customer-centric mindset
Hình thức
Quyền Lợi
- Salary package: $800 - $1300
- The salary package does not include wages for night shift work.
- Social and Health insurance follow Vietnamese Law
- Young & Dynamic Working Environment
- International Culture