Mô Tả Công Việc
Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.
The Trading Partner Analyst primary responsibility is to establish the connectivity between the trading partner and TrueCommerce EDI solutions. The Trading Partner Analyst will be focused on communicating with our customers’ trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.
Come be part of a winning Trading Partner Analyst team!
As a Trading Partner Analyst, you will:
- Configure setup, partner relations, cross references etc
- Perform testing with trading partners and customers.
- Inform and coordinate trading partner test activities with customer.
- Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
- Work closely with Project Manager or Implementer to align on progress.
- Participate in problem solving activities; escalate to relevant teams.
- Report to team management as well as involved project coordinators
- Provide the mapping team with the analysis required to build a new map.
- Work with the mapping team to ensure completion of mapping requests.
- Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
- Analyze and document trading partner requirements.
- Train and mentor Trading Partner Engagement Specialists
Yêu Cầu Công Việc
- Working time: 10:00AM – 07:00PM, from Monday - Friday
- Proficient English skills, verbal & written.
- Experience in software support, client services, or call center environment preferred.
- Client services, business to business, computer support/service, experience preferred.
- Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,…
- Years with FTP and AS2
Hình thức
Quyền Lợi
1. Compensation
We strictly follow all Government's labor policies to provide the best environment for employees (12 days as annual leave & 2 days personal leave, 13th month salary and Talented Retention bonus...)
2. Training
Training is a must-have part at DiCentral Vietnam, we not only offer on the job but also external training, soft skills (PMBok, BABok, ISTQB, English, Microsoft Certificate …) as we expect you will always achieve good result when working with both Vietnamese and foreign clients.
3. Health Care
We provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law for all Vietnamese members. In addition, we provide health & accident insurance for all employees & employee's relatives. We provide annual health checkups, health talks, health & wellness newsletter, ...
4. Entertainment:
Clubs: Football, PingPong, …
5. Traveling
As we have customer oversea so opportunities to go on business trips overseas traveling abroad is a must (USA, Canada…)
6. Team Activities:
Travel, teambuilding