Mô Tả Công Việc
The duties and responsibilities of IT Assistant include but is not limited to:
1. Admin management
- Plan and organize IT project activities, resources, equipment and information.
- Manage materials, facilities for meetings and workshops and documentation.
- Monitor IT project progress and follow up agreed actions.
- Support in IT project reporting. Prepare monthly, quarterly and yearly report.
2. Process and application management
- Transform business process requirements into technical specifications, and consult key users with the business processes at VGU
- Support on data handling, setup and configuration for modules in systems. Accompany key users in practice and guide them through the processes
- Follow up practice status, pending issues, bug fix. Report bugs, issues to the suppliers.
- Actively organize practice sessions with key users, depending on demand and actual situation.
Yêu Cầu Công Việc
1. Qualification: Bachelor degree, preferably in the field of management or information systems
2. Experiences:
- At least one year of experience in application support, administrative management
- Experience in higher education and IT projects is of advantage
3. Knowledge:
- Good knowledge of project management tools
4. Skills
- Proficiency English skills
- Proficiency in MS Office
- Be able to work in a team
- Be able to work independently and under high pressure
- Strong organization, communication and problem-solving skills
5. Behaviours required
- Result-oriented working attitude
- Willing to learn new things
- Ability to act self-confident in an international working environment