UI/UX/CX Designer (for ERP Application)

We are a team of 15 that comes from different parts of the world 🇻🇳🇳🇱🇬🇧, sharing the same goal of digitizing the F&B industry in an effective and efficient manner. The team is small but strong, with each person playing a key role in a marathon run. Together, we aim to achieve financial independence and excellence for our colleagues through honesty, directness, and mutual respect. Aside from the dedicated focus hours, you can work anywhere, anytime, as long as you deliver quality results with care.

We are seeking an experienced UI/UX/CX Designer to join our team, focusing on enhancing user experience for our ERP application. The ideal candidate will have a strong understanding of best practices in ERP system design, ensuring our software is intuitive, efficient, and user-friendly.

Key Responsibilities

1. User Research & Analysis:

• Conduct comprehensive user research and create detailed personas.
• Understand and document user workflows and pain points.
• Understand, analyze, and provide feedback on business flows (specifically BRD).

2. UI/UX Design:

• Develop wireframes, prototypes, and high-fidelity mockups.
• Design intuitive interfaces with a focus on ease of use and efficiency.
• Implement features like drag-and-drop tools, powerful search, and data visualization.

3. Customer Experience (CX):

• Develop and implement CX strategies to ensure a seamless user journey.
• Customize user experiences based on role-specific needs.

4. Collaboration:

• Work closely with product managers and developers in an agile environment.
• Ensure design feasibility and alignment with business objectives.

5. Usability Testing:

• Conduct usability testing and gather user feedback.
• Iterate designs based on test results and evolving requirements.