Ensures that the Hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable
Ensures that procedures are in place that in the event any any problem encountered in software and hardware that they are addressed immediately
Ensures the physical and logical security of IT system
Defines and keeps update written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.
Be ready and responsible when assigned to perform any other duties as designated by management
Attends to any problems encountered in software and hardware by all departments and to keep a register of such incidents and the manner in which they have been solved
Performs routine system setups as may be required by software and or programs such as regular update of antivirus programs
Strictly performs daily, monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup tapes
Performs regular computer audits searching for anauthorized programs, improper setup or loopholes in the security setup