ERP Consultant (Microsoft D365FO & AX)

About our Client:
For almost 20 years, our client has been supporting and guiding small and mid-sized businesses in integrating Microsoft and SAP ERP and BI solutions. The company also sells its own business solutions which exactly match the needs of different kind of industries.

About the position:

As part of the reinforcement of our customer success teams, we are looking for Technical consultant to support our European customers on issues related to the Microsoft ERP Dynamics 365 Finance and Operations (D365FO) and AX 2012 (Finance, Supply Chain, Production,...).

On a daily basis, you will work with the Oversea team including functional and technical consultants, project managers to provide the main activities including:

• Providing support and expertise on D365FO and AX2012 on the arising tickets (during standard VN working hours)
• Maintaining existing code and troubleshooting: Investigating and fixing bugs by debugging the code in customized D365FO/ AX projects and Microsoft standard code.
• Analyzing and implementing new features depending on customer requirements.
• Following-up of logged cases and actions carried out.
• Direct communication with customer key users and IT Managers.