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Mô Tả Công Việc
- Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
- Contribute to problem investigation, change management
- Working on Oracle PL/SQL
- Support for new feature release, hot-fix
- Maintain and manage the application servers
- To the holder of this position other tasks and activities related to the current job can be assigned by line-manager
Yêu Cầu Công Việc
- Bachelor degree in IT/ Computer Science or relevant background
- Plus to have German language intermediate level or above
- Strong knowledge of SQL, PL/SQL
- Knowledge in Service Management Tool (Redemy , Service Now, ServiceDesk Plus)
- Knowledge in Project and Process Management will be an advantage
- To be trained in process know how (Incident, Problem, Change Management)
- ITIL foundation Certificate is a plus
- Flexible and able to support in CET time zone if required (1:00PM - 10:00PM)
- Have ability to work under pressure during peak periods and respecting the deadlines
- Have teamwork spirit, pro-active to support, share workload, document/share the knowledge, open mindset and continuous improvement.
- Strong communication, interpersonal and intercultural skills
Hình thức
Full-Time
Quyền Lợi
Why BOSCH?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
- Working in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (English-speaking environment)
- 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2-month probation
- Onsite opportunities: short-term and long-term assignments
- 15++ days of annual leave + 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- Fitness & sport activities: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events
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