HCM - Manual/Automation QC Lead

Job Purpose 

- Manage and check resources, quality and work progress of the team leader. 

- Train a team of fully qualified professionals in quality/inspection and services in the bank to improve product quality. 

- Proposing tools, optimizing methods for work (quality control and inspection) to try to best meet the quality of work, improve capacity and work efficiency. 

- Participating in building and proposing improvements to processes, standards, and quality only.

Responsibility 

1. Deploy the work 

- Manage and control activities Prepare and implement the team's action plan to meet the requirements of developing and applying information technology solutions to serve the whole bank. 

- Implement processes, standards and quality indicators into the work of the team 

- Oriented to research and improve current automated testing tools to provide solutions applicable to existing banking systems. 

- Review, guide and advise work for team members to ensure the quality of work. 

- Perform other tasks as assigned by the Team Leader 

2. Risk management and compliance 

- Control work activities in the team to ensure compliance with established processes, regulations, guidelines, standards and quality targets. 

- Identify and proactively detect risks during operation, coordinate with related units to devise methods of measuring and minimizing risks. 

- Perform work in accordance with policies, regulations, processes, guidelines, designs and service quality commitments (SLAs); Use and update standard Test Case Library (Master Test Case Library) 

3. Human resource management 

- Developing a human resource coordination plan, building a mechanism for assigning, recording and evaluating the work performance of employees, ensuring adequate and quality resources are maintained in the department. . 

- Organize regular and advanced training, knowledge of testing operations, development requirements management and banking operations and new technology systems